Frequently Asked Questions (FAQ)

1. What materials are used in ROYSBERG sofa covers?

Our sofa covers are made from high-quality fabrics sourced from Spain, including luxurious velour. We prioritize durability and comfort in all our materials.

2. How do I choose the right size cover for my sofa?

You can find a sizing guide on each product page. It’s important to measure your sofa according to the instructions provided to ensure a perfect fit.

3. Can I order custom-sized sofa covers?

Currently, we offer standard sizes. However, we are considering adding custom-sized options in the future. Please subscribe to our newsletter for updates.

4. How do I care for my ROYSBERG sofa cover?

Each sofa cover comes with specific care instructions. Generally, our covers are machine washable, but we recommend to follow care instructions.

5. Do you offer international shipping?

At present, we ship within Germany and select European countries. We’re working on expanding our shipping to include the USA, South Korea, Singapore, Australia, and other countries.

6. What is your return policy?

We accept returns within 30 days of purchase, provided the item is unused and in its original condition. For more details, please refer to our Return Policy page.

7. How can I track my order?

Once your order is shipped, you will receive an email with the tracking information.

8. Are there different styles and colors available?

Yes, we offer a variety of styles and colors to match any home décor. Browse our catalog to find the perfect design for your space.

9. How does ROYSBERG ensure product quality?

We meticulously design and craft our sofa covers in Munich and produce them in Spain, ensuring each product meets our high standards for luxury and quality.

10. Can I receive assistance in selecting the right product?

Absolutely! Our customer service team is happy to help you choose the perfect sofa cover for your needs. Contact us via email or phone.

11. How can I leave feedback about a product? - We value your feedback! You can leave a review on the product page or contact us directly with your thoughts and suggestions.

12. Does ROYSBERG accept corporate or large orders with specific design requests? 

Yes, we are delighted to accommodate corporate orders and large orders with specific design requirements. Our team can work with you to create custom designs that align with your corporate identity or specific aesthetic needs. For such inquiries, please contact our business sales team directly via our email/phone, and we will be happy to discuss your unique needs and provide a tailored solution.