Shipping Policy
At ROYSBERG.com, we are committed to delivering our products to you in a timely and efficient manner. Our shipping policy is designed to provide you with clear and straightforward information regarding our shipping processes and rates.
Shipping Partners: We primarily ship our products via Deutsche Post and DHL to ensure reliability and high-quality service. Our choice of carrier depends on the product's weight, dimensions, and destination.
Product Dimensions and Weight: The standard product we ship has dimensions of 450mm x 380mm x 180mm and weighs approximately 4kg.
Domestic Shipping within Germany:
Standard Shipping: We offer standard shipping for all domestic orders. The typical delivery time is 1-2 business days. Shipping rates start at EUR 6.99 for packages up to 5 kg, and EUR 10.49 for packages up to 10 kg.
Additional Services: Additional services such as insurance, tracking, and special handling for bulky items are available upon request.
International shipping rates and delivery times: vary depending on the destination. We recommend customers to contact us directly for detailed information on international shipping options and rates.
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the order.
Dispatch Time: Orders are typically dispatched within 1-2 business days of receiving the order confirmation. Dispatch times may vary during peak periods or due to unforeseen circumstances.
Tracking: Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order's progress.
Customs and Duties: For international orders, the recipient is responsible for any customs and duties levied by the destination country. Roysberg.com is not responsible for delays caused by the customs clearance process.
Contact Information: For any inquiries or assistance with your shipping needs, please contact our customer service team at support@roysberg.com
Please note: The above shipping information is subject to change based on updates from our shipping partners, Deutsche Post and DHL. We recommend checking our website regularly for the most current shipping policies and rates.
Shipping Partners: We primarily ship our products via Deutsche Post and DHL to ensure reliability and high-quality service. Our choice of carrier depends on the product's weight, dimensions, and destination.
Product Dimensions and Weight: The standard product we ship has dimensions of 450mm x 380mm x 180mm and weighs approximately 4kg.
Domestic Shipping within Germany:
Standard Shipping: We offer standard shipping for all domestic orders. The typical delivery time is 1-2 business days. Shipping rates start at EUR 6.99 for packages up to 5 kg, and EUR 10.49 for packages up to 10 kg.
Additional Services: Additional services such as insurance, tracking, and special handling for bulky items are available upon request.
International shipping rates and delivery times: vary depending on the destination. We recommend customers to contact us directly for detailed information on international shipping options and rates.
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the order.
Dispatch Time: Orders are typically dispatched within 1-2 business days of receiving the order confirmation. Dispatch times may vary during peak periods or due to unforeseen circumstances.
Tracking: Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order's progress.
Customs and Duties: For international orders, the recipient is responsible for any customs and duties levied by the destination country. Roysberg.com is not responsible for delays caused by the customs clearance process.
Contact Information: For any inquiries or assistance with your shipping needs, please contact our customer service team at support@roysberg.com
Please note: The above shipping information is subject to change based on updates from our shipping partners, Deutsche Post and DHL. We recommend checking our website regularly for the most current shipping policies and rates.